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Effective Discipline for the Problem Employee
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Get the results you want without causing resentment, making enemies or destroying relationships. The successful organization of today can't afford employees who drag down morale, destroy productivity and drain time and energy. In this workshop you will learn how to distinguish types of employee performance problems and begin to develop the skills necessary to successfully handle them.
In this interactive workshop you will learn:
- Why the "old" supervisory practices don't work anymore
- How to identify a problem employee
- How to distinguish between types of problem employees - (negative attitudes, unskilled, misdirected etc.)
- How to approach problem employees in a way that minimizes accusations, hostility and defensiveness
- How to coach employees to ensure steady performance improvement progress
- How to document performance so there is no chance of misunderstanding
- How to discipline, reassign or dismiss the person if the problem doesn't improve
- How to correct problems with clear standards, realistic action plans and progressive discipline
All managers and supervisors have to deal with problem employees at some point. This workshop gives your supervisors and managers vital training in the skills necessary to consistently apply progressive discipline techniques, create concrete workable action plans and speak the same language. |
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