The control chart is a powerful tool for maintaining control of a process and being able to predict how a process will operate in the future. Use of control limits on a process is designed to minimize errors and costs associated with judging a process to be in control when it is not, and judging a process to be out of control when it is not. This interactive workshop focuses on helping participants learn the skills necessary to use control charts in an effective way. The workshop consists of the following topics:

An Introduction to Variation

• What is Variation


• Common Cause and Special Cause Variation - What to look for when using Control Charts

An Introduction to Control Charting

• Control Chart Purposes


• Analysis of Process Variables


• Using Control Charts to Control Processes

An Introduction to Control Charting

• Control Chart Purposes


• Analysis of Process Variables


• Using Control Charts to Control Processes

Control Chart Selection Guide

• Selecting the Appropriate Type of Control Chart


• Measurement vs. Count Data - Descriptions and Examples

Control Charts for Measurement Data

• X,mR Chart, X,R Chart and X,s Chart


• Practice Constructing a Control Chart using Measurement Data

Control Charts for Count Data

• np Chart, p Chart, c Chart, u Chart


• Practice Constructing a Control Chart using Count Data

Interpreting Control Charts

• Seven Rules for Interpreting Control Charts