Because self-directed work teams are different than other work teams, learning how to become a successful leader or facilitator requires new skills, attitudes and abilities. This training is appropriate for individuals who have assumed responsibility for leading or facilitating a self-directed work team and want to learn how to ensure their teams are successful. The focus of this training is to improve the skills and abilities of the leader/facilitator to develop the team and enable them to take on additional responsibility..

Through a variety of hands-on exercises and discussions you will learn:

• The essential elements for a successful self-directed work team.


• Leadership skills needed for successful self-directed work teams.


• The stages of self-directed work team development and steps to assist your team in moving through each stage.


• How to manage team expectations and overcome team skepticism.


• How to develop and implement a transition plan.


• How to prepare your team members for the changes associated with the transition of roles and responsibilities.


• How to identify when and how to redefine your role as leader/facilitator.


• How to measure and evaluate how the team is doing.


• How to avoid common trust traps and build rapport with your team.


• How to develop your coaching skills and encourage individual and team initiative.


• Guidelines for solving team performance issues.


• How to create greater accountability on your teams.


• Tips and techniques to reward and compensate your team.